Shipping
ENVETEX AUSTRALIA is open Monday to Friday. All orders are processed and shipped during working hours. All orders made outside of these hours will be processed as soon as the office opens on the next working day.
ENVETEX AUSTRALIA works with third party delivery service providers to deliver orders on time. All shipping options include the option to track the package; ENVETEX AUSTRALIA never uses unregistered mail.
USERs will be required to sign for delivery. It is the USER’s responsibility to ensure the address on the order form is correct and the USER is available to receive the purchased item.
Delivery company does not call before they deliver the purchased items (Please go through Shipping and Return and Exchange Policy for further details regarding redelivery). The USER will be responsible for ANY re-delivery costs charged by the Third Party delivery service.
The USER is responsible for entering a proper address upon filling out the order form; P.O. Box addresses are not considered proper delivery addresses.
The USER is responsible for any extra costs incurred by the delivery company if the addressed is entered incorrectly by the USER when placing the order.
Product prices on the WEBSITE do not reflect custom duties for overseas customers. It is the USER’s responsibility to deal with any taxes or fees imposed in their respective country.
It is advisable that international USERs check with their local custom offices for detailed information.
All prices are in Australian Dollars.
ENVETEX AUSTRALIA reserves the rights to change the prices of the products anytime.
In the rare case where the USER does not find the delivered item satisfactory, please refer to ENVETEX AUSTRALIA’s Returns and Exchange policy for details.
ENVETEX AUSTRALIA is committed to the shipping times displayed on this website. However, all shipping times remain tentative. ENVETEX AUSTRALIA is responsible only for dispatching the items on time and through properly registered post; ENVETEX AUSTRALIA is not responsible for delays due to any circumstances faced by the shipping service provider.
Generally there is availability of all items, and subject to terms and conditions, we can ship you the product you ordered and if we cannot ship the item of your choice, we can arrange for substitution or refund.